Appt Les Frahans A6 – Info for Your Stay
We hope you have a wonderful stay and enjoy both this lovely apartment and our wonderful valley. The team from Blue Dog Property Management who look after this property live locally and are here and available to help you with anything you might need throughout your stay.
Please do not hesitate to contact us if you have any questions, if you need any advice either about the apartment or the local area, or if you have any problems. Whilst we do everything we can to ensure that everything is perfect we do appreciate that occasionally things can go wrong. If there is anything at all that you are not satisfied with please do get straight in touch with us and we will do everything in our power to rectify any issues for you.
You can find lots of useful information about the local area, ski info, restaurants etc in the navigation at the top of the page.
It’s nearly time for your stay at Appt Les Frahans A6. Below you will find all the useful information for your arrival. If you have any questions or need any other help please do not hesitate to contact us. We will try our best to do everything possible to ensure you have an excellent stay in Samoëns.
LOCATION
The full address is Appt A6 Les Frahans, 73 Rte de Taninges, 74340 Samoëns. You can follow the Google Maps link for directions.
PARKING
You can park in any space in the park not marked PRIVATE or PRIVÉ. During peak periods there not be a parking space available. There is additional parking on the roads surrounding the building
ACCESS
The official check in time is 5pm. Access is provided via a keybox. Once our staff have finished preparing the property for your arrival the code will be sent you by SMS & email. We do aim to have the chalet ready as early as possible for you. If you arrive before you have received the code and notification that the chalet is ready you will not, under any circumstances, be able to enter the property. This rule avoids cross contamination and guarantees the hygiene and health and safety of everybody.
MEAL ORDERS/RESTAURANT BOOKINGS
You can pre-order a selection of home-made ready to cook meals from Bon Appetit. They can often deliver on your arrival day and leave ready and waiting in the freezer for you. If you are planning to eat a restaurant on your arrival day we highly recommend booking somewhere in advance. Restaurants will often be full at peak periods, especially weekends.
SKI HIRE
We have partnered with Big Bear to offer an additional 15% discount on your ski hire when you use the code BLUEDBB26.
IN-RESORT CONTACTS
Contact Number for you for Blue Dog:
+33 7 49 21 82 12
Our business hours are from 8am to 8pm Monday to Sunday. We are available outside of these hours in emergencies only.
Check out time is 10:00am on the day of departure. You will receive full check out information the day prior to your departure.
EMERGENCY NUMBERS
Europe wide general purpose number – all emergencies: 112 (English spoken)
Medical Emergency: 15
Fire: 18
Police: 17
Welcome to our cosy apartment in the Alps. We bought this at the same time our first daughter was born and have enjoyed coming here over the last few years with her and her sister, teaching them how to ski and speak French.
We have tried to make the apartment as comfortable as possible so it feels like a home away from home.
We hope you have half the great memories that we’ve had over the years in Samoëns. Take the opportunity to try everything going on in the village and the surrounding area. Have fun!
Neil & Vicky Hunt, owners of Apartment Frahans A06
SAFETY & SECURITY
The apartment is equipped with SMOKE ALARMS, a FIRE EXTINGUISHER and FIRE BLANKET. The smoke alarms are tested on every changeover. However, throughout your stay, if any of the alarms beep, please either change the battery (there are a supply of batteries in the apartment, usually stored in a well-placed drawer or cupboard) or notify Massif Welcome.
Please do not cover any lights in the apartment. Again, if any light bulbs do not work, please change with spares stored in the apartment or notify us.
The apartment is NON-SMOKING. Therefore if you wish to smoke, please use the outside area, taking care to correctly dispose of any rubbish appropriately and please be mindful of your neighbours.
Please ensure all WINDOWS and DOORS are locked when leaving the property. There are manually operated shutters for the windows and patio doors should you wish to close these for extra security if leaving the property unattended for a few hours.
You will be provided with 2 x FRONT DOOR KEYS. Please ensure you take care of these as any loss during your stay will be charged at €200 per key.
The FUSE BOX for the property is located in a cupboard on the left in the entrance hall.
Please familiarise yourself with it in case any of the fuses trip. The master trip switch is the large switch, top right.
PARKING
There are no allocated parking spaces for this property. The car park next to the property can be used if space is available.
If there are no available spaces, then the nearest spaces are in the street opposite the CGH Les Chalets de Layssia apartment complex or in the large communal car park by he school (just before reaching the apartment direction Samoens on the left) or the main communal car park in the town centre opposite the Tourist Office.
SKI / SNOWBOARD EQUIPMENT & FOOTWEAR
Skis / snowboards / sledges are to be stored in the ski locker and not taken into the apartment. The ski locker is located in the basement. Access is via the external stairs from the car park only as skis should not be brought into the apartment building. In the basement you will find a door labelled SKI CASIER. Locate door No.6 which is the ski casier. Use your apartment door key to unlock this.
Footwear (including ski/snowboard boots) can be stored in the apartment, just inside the front door on the matting, but please remove by the front door and do not walk through the apartment in any outdoor shoes.
SKI BUS – Your nearest Ski Bus stop is : Place de 7 Monts, Yellow Line. Google Maps Link
POWER CUTS – Though it is rare, we do occasionally experience weather-related power cuts due to our mountain location. Be advised in the event of a power cut after approximately one hour you may also lose your mobile phone and internet signal (as the masts will also be down and have a battery back up that lasts around one hour). If you need to contact us by phone do so immediately before you, or us, become uncontactable.
RUBBISH & RECYCLING – Your nearest rubbish bins are in the underground car park. Follow signs to Local Poubelles. The nearest recycling bins are at the start of Rue de la Gare. Google Maps Link. The yellow bins are for any plastic / paper / metal recycling. The green bin is for glass. All waste that can’t be recycled goes in the grey bin.
For internet access you can scan the QR code for access or use the following credentials:
SSID: LES FRAHANS
Password:19913984290821336205
HEATING SYSTEM
The property benefits from electric wall heaters throughout. To control the wall heaters, set the left hand control to CONF. Adjust the right hand number control as appropriate. A value of between 3 & 4 will set the room to be around 20-22ºC.
There is also a heated towel rail in the main bathroom. The ON / OFF button is at the top. Press this more than once to set the timer for 2 hours. Below is the temperature control, adjust using the + and – buttons.
Finally, there is a further heated towel rail just inside the main entrance where, during the colder months, you can warm up your outdoor clothes before venturing out. The ON / OFF button is bottom left, with a 2 hour timer button above. Use the dial on the right to control the temperature. A value of between 3 & 4 will set the room to be around 20-22ºC.
Please do not place any wet clothes on any of the radiators. Apart from being a fire hazard, these can stain the radiators, for which you may be charged for any damage.
KITCHEN EQUIPMENT
The kitchen is spacious and well equipped. There is also a large dresser in the living area that stores kitchen items such as crockery, dishes, fondue set etc.
COFFEE MACHINES
The apartment is equipped with 2 coffee machines – a filter coffee machine and a pod machine. There is also a milk frother.
FILTER COFFEE
- Ensure water reservoir is full
- Insert filter and ground coffee in top compartment and close
- Place coffee jug on the plate
- Press the on / off button to use the machine
- Use the set / hour / min buttons to select time for coffee to be brewed
POD COFFEE
- Ensure the water reservoir at the back of the machine is full
- Place your cup on the black tray
- Lift the black panel on top and insert the coffee pod
- Press the small cup or large cup button, depending on your coffee preference
- This will flash for a few seconds and once the light stops flashing, press again to start the brewing
- To empty the machine of coffee pods pull the tray towards you
MILK FROTHER
The milk frother can be used to either froth milk (by placing the silver spring inside at the bottom or just to warm milk (remove the silver spring). Press the button at the front to turn on.
DISHWASHER
A – Power button. Once programme is selected, press this button. If you open the door mid-cycle, press this button before re-closing the door and the programme will commence again after a few seconds. If you want to completely reset or abandon a programme, press buttons G and I simultaneously for approximately 3 seconds. The programme will continue to run for a further minute, then will end.
B – Signifies end of programme when illuminated
WARNING LIGHTS
C – Check water supply
D – Salt required
E – Rinseaid required
F – 70ºC hot wash for heavily soiled dishes
G – 65ºC normal wash, for everyday use of medium/heavily soiled dishes
H – 50ºC eco – for normally soiled dishes, standard programme, the most efficient
I – 35ºC – rapid cooler wash for delicate items which are more sensitive to to higher temperatures, for example, glassware
J – Prewash
There are supplies of dishwasher tablets, rinse aid and dishwasher salt stored in the cupboard under the kitchen sink for your use.
HOB / EXTRACTOR FAN
A – Power
B – Hob Selection
C – Timer
D – Child Lock
- There is a CHILD LOCK feature on the hob that may be active when you arrive in the property. Hold your finger on the key symbol for a few seconds to deactivate / activate
- Use the POWER button to turn on the hob
- Press the HOB SELECTION button to determine which hob you wish to use
- This hob will then be highlighted
- Use the + and – buttons to adjust the heat
- The TIMER button has two functions: It can be used to determine how long toleave the hob on for and to turn it off automatically once the pre-selected time has exceeded and it can also be used as a basic timer
The cooker EXTRACTOR is located above the hob and is operated by pulling the wooden fascia towards you. There are then controls on the right for the LIGHT and the speed of FAN. Please always turn the extractor on when cooking.
MICROWAVE
A – DIGITAL DISPLAY. Cooking time, power, programming indicator and time are displayed
B – CLOCK. Use this button to enter into the time adjustment mode. Confirm by pushing once more on this button
C – POWER. Use to select the desired cooking power
D – Cooking combining the microwave and the grill (low power)
E – TIME / MENU. Turn this control knob to enter the time as well as to determine the duration of cooking. Also, can be used to select a menu of automatic cooking, such as defrosting
F – GRILL. Press this button to programme a grill cooking time of up to 60 minutes.
G – Cooking combining the microwave and the grill (high power)
H – WEIGHT ADJUSTMENT. Having selected a menu of automatic cooking, use this button to specify the weight of food as well as the number of portions
I – START. Press this button to start a cooking programme. Each pressure on this button increases the cooking time and starts the programme at full power at once.
J – STOP / CANCEL. This button allows the cancelling of a programme before adjusting the cooking. One push allows the temporary cancellation of the cooking. Two pushes and you cancel it definitively. This button also allows you to activate the child lock.
OVEN
FUNCTION KNOB
A – Oven OFF
B – LAMP – to switch on the oven light
C – STATIC. To cook meat, fish and poultry in the oven. Preheat the oven to the required cooking temperature and place food inside as soon as the red thermostat light (top right) turns off
D = PASTRY / FAN. To cook on max without the need for preheating oven
E = GRILL. When in use, the door must remain closed. Preheat oven for approximately 5 minutes.
F = TURBO-GRILL. Ideal for cooking large pieces/joints of meat
G = DEFROST. Ideal for thawing frozen food at room temperature.
TEMPERATURE KNOB
H = Use to select the cooking temperature of the oven. During heating the red thermostat light (far right) stays on and will turn off once chosen temperature has been reach.
TV & DVD
The TV in the lounge can receive French TV. The French TV is transmitted through the TV’s aeriel. There is also a DVD player and a large selection of DVDs available. Please ensure all DVDs are returned to their original boxes after use.
Press the Source button (top right) to bring up the menu to change between TV and DVD. On the Sources List, the DVD player is Option 4 (HDMI1/Philips DVD) and TV is Option 1.
What is included?
All bed linen is included and the beds will be made ready for your arrival.
Towels are provided for the number of people you have told us are coming.
Bath mats are supplied
Two toilet rolls per bathroom are included.
Tea towels, washing up sponge, dishwashing liquid, dishwasher tablets (if applicable), bin bags, kitchen roll, salt and pepper.
Baby Equipment – A folding cot, high chair and baby bath are available free of charge UPON REQUEST. We do not supply bed linens for the cot. Please note the folding cots do not have extra mattresses, only the folding one they come with.
Please remember that this is a family home and should be treated with care and respect at all times.
We urge our guests to please report any damage caused during a stay, even if it is not your fault. We just need to know in order to replace items for you and for our next guests! Thank you for your understanding.
No Smoking or vaping. For safety purposes, the property is strictly non-smoking. Please do not smoke or vape in the apartment. Please only smoke or vape outside away from the wooden decking areas and always dispose of cigarette butts safely and responsibly. Do not throw butts on the road or in the outdoor garden spaces.
Candles are strictly forbidden anywhere in or on the property including in garden areas. Guests will be asked to pay for any damage resulting from the use of candles
Please do not wear outdoor shoes inside the property. Please remove all outdoor boots and shoes in the entrance hall. Ski boots must not be worn inside under any circumstances.
No pets are permitted unless previously discussed and arranged at the time of booking. Dog owners should ensure that all dog litter is picked up from the garden and areas surrounding the property. Dogs should be kept off all furniture.
Respect the neighbours. Do not park cars where they will inconvenience others. Respect their privacy. Reduce noise especially after 22:00 hrs.
Some of the owner’s private belongings may be stored behind various locked doors, cupboards, drawers. Never attempt to open any of these. In addition, do not under any circumstances use any ski or sporting equipment or clothing you may find stored in the house.
Please use coasters and mats where appropriate to protect wood furniture from water stains or heat marks. Do not put hot items from hob or oven directly onto the kitchen worktop.
Please behave in an environmentally friendly manner in regards to energy, water, waste and transport.
Please take good care of the apartment keys, there is a minimum €50 charge for a lost key.
For security purposes please keep all doors and windows locked when not in the apartment.
It is very important that you flush only loo roll down the toilets. Everything else must be disposed of in a bin. This includes dental floss, all feminine hygiene products, coffee, cigarette butts and household chemicals such as antifreeze, oil and fuel. If it isn’t loo paper, please don’t flush it!
We hope these rules will help you enjoy the apartment and we thank you, in advance, for your cooperation.
- Unless previously arranged, check out time is strictly 10am on the day of departure. The cleaning team will arrive to start at 10am sharp. Of course, if you wish to leave earlier obviously you are welcome to. If so our cleaning team would certainly appreciate it if you could let us know your planned departure time.
- Please leave one set of keys in the key box. If you have additional keys these can be left in the property.
- Please strip all of the beds and leave the bedding in a pile on the floor, leaving pillow protectors and mattress protectors in place.
- Log out from anything you have logged into, eg Netflix etc.
- Dispose of all rubbish & recycling.
- If there is a real fire we would appreciate it if you would clear the fireplace but IF THE ASHES ARE STILL WARM PLEASE LEAVE IT – you will not be charged if you do not clean it out.
- If you have left over food items that you think might be useful you are welcome to leave them neatly in the fridge or on the kitchen counter.
- Clean kitchen (incl. washing up and please put everything away as originally found) The dishwasher must be empty.
- If you have used the BBQ, please clean it ready for next guests.
- All heating and radiators (inc towel radiators) should be set back to their original temperature.
- Close and secure all windows. You do not need to close shutters.
- Make sure all taps are turned off and toilets aren′t stuck on flush.
- Turn off all lights.
- Check cupboards and drawers to ensure you have everything.