Ferme Maison Neuve – Info for Your Stay
We hope you have a wonderful stay and enjoy both this lovely apartment and our wonderful valley. The team from Blue Dog Property Management who look after this property live locally and are here and available to help you with anything you might need throughout your stay.
Please do not hesitate to contact us if you have any questions, if you need any advice either about the apartment or the local area, or if you have any problems. Whilst we do everything we can to ensure that everything is perfect we do appreciate that occasionally things can go wrong. If there is anything at all that you are not satisfied with please do get straight in touch with us and we will do everything in our power to rectify any issues for you.
You can find lots of useful information about the local area, ski info, restaurants etc in the navigation at the top of the page.
It’s nearly time for your stay at Ferme Maison Neuve. Below you will find all the useful information for your arrival. If you have any questions or need any other help please do not hesitate to contact us. We will try our best to do everything possible to ensure you have an excellent stay in Sixt-Fer-à-Cheval. As a reminder of what the chalet offers, here is the link to the booking page which gives you the full description and set up of the chalet including contents.
LOCATION
The full address is Ferme Maison Neuve, 53 Rte de Maison Neuve, 74740 Sixt-Fer-à-Cheval. You can follow the Google Maps link for directions.
PARKING
The driveway for the chalet is only the part located directly in front of the chalet. Please do not park blocking either of the tracks at each side of the house. These tracks are both in regular use to access properties located behind the chalet.
ACCESS
The official check in time is 5pm. Access is provided via a keybox. Once our staff have finished preparing the property for your arrival the code will be sent you by SMS & email. We do aim to have the chalet ready as early as possible for you. If you arrive before you have received the code and notification that the chalet is ready you will not, under any circumstances, be able to enter the property. This rule avoids cross contamination and guarantees the hygiene and health and safety of everybody.
MEAL ORDERS/RESTAURANT BOOKINGS
You can pre-order a selection of home-made ready to cook meals from Bon Appetit. They can often deliver on your arrival day and leave ready and waiting in the freezer for you. If you are planning to eat a restaurant on your arrival day we highly recommend booking somewhere in advance. Restaurants will often be full at peak periods, especially weekends.
SKI HIRE
We have partnered with Big Bear to offer an additional 15% discount on your ski hire when you use the code BLUEDBB26.
IN-RESORT CONTACTS
Contact Number for you for Blue Dog:
+33 7 49 21 82 12
Our business hours are from 8am to 8pm Monday to Sunday. We are available outside of these hours in emergencies only.
Check out time is 10:00am on the day of departure. You will receive full check out information the day prior to your departure.
EMERGENCY NUMBERS
Europe wide general purpose number – all emergencies: 112 (English spoken)
Medical Emergency: 15
Fire: 18
Police: 17
PARKING – The small track roads either side of the chalet are used by neighbours to access their homes. Please do not park blocking these. The parking for the chalet is only that situated in front of the property.
ELECTRIC CAR CHARGER – This will only work if you have pre-arranged use with Mountain People. If you have not but wish to take advantage please contact them to organise.
FREE SKI BUS – Your nearest ski bus stop is the ticket office at the Salvagny ski slopes. Leave the chalet and walk down the hill to the main road. At the end of the road turn left up on the hill on the main road and the ticket office is located about 250 metres on your left. From there you can use buses on the red line. This is the ski bus to get to Samoens and the main ski lifts of the Grand Massif linked ski area. The smaller ski area of Salvagny is located within walking distance of the chalet.
SAFETY – The property is equipped with smoke alarms on each floor, a carbon monoxide detector on the first floor, a fire blanket, fire extinguishers, and a first aid kit. The main water stopcock is in the far left hand cupboard in the hallway at the very bottom (it is necessary to bend down to see it) Only touch this if a leak occurs. Please do not turn the water off when you leave.
AUDIO & VIDEO MANUAL
The audio/video system might look a bit complicated at first sight because of the many remote controls, but if you follow the steps described here, it really is quite easy.
Please don’t change the settings and cables! It will make it more difficult for other guests to use the audio/video, because the instructions will not apply anymore.
How to play music
1. Open Spotify on your smartphone.
2. Go to Home – Settings – Devices and choose DENON AVR X1000.
3. Play your music. The amplifier and boxes will turn on automatically.
4. If you want to shut off the boxes near the dinner table and kitchen, you can do so with the black buttons on the floor behind the tv.
How to play a DVD
1. Use the ORION remote to turn on the television.
2. Use the DENON remote to turn on the amplifier and select DVD
3. Use the SONY remote to turn on the DVD player.
4. Open the DVD player, insert a DVD disk.
5. Use the SONY remote to play the DVD and change DVD settings like subtitles.
6. Use the DENON remote to adjust the sound.
How to watch television or streaming service
1. Use the ORION remote to turn on the television.
2. Use the DENON remote to turn on the amplifier and select CBL/SAT.
3. Use the ORANGE remote to turn on the Orange box. A small orange coloured light will flicker on the Orange box. Several French and other channels will appear on the television screen. At the bottom of the menu, you can find Netflix and other streaming services.
4. At the end of your vacation: log out of Netflix (etc.). Turn on the tv (like described above), go to HOME, to the left – support – log out.
POWER CUTS – Though it is rare, we do occasionally experience weather-related power cuts due to our mountain location. Be advised in the event of a power cut after approximately one hour you may also lose your mobile phone and internet signal (as the masts will also be down and have a battery back up that lasts around one hour). If you need to contact us by phone do so immediately before you, or us, become uncontactable.
RUBBISH & RECYCLING – Your nearest rubbish & recycling bins are on Rte de la Cascade du Rouget. Google Maps Link. The yellow bins are for any plastic / paper / metal recycling. The green bin is for glass. All waste that can’t be recycled goes in the grey bin.
For internet access you can scan the QR code for access or use the following credentials:
SSID: FermeMN
Password: maisonneuve
What is included?
All bed linen is included and the beds will be made ready for your arrival.
Towels are provided for the number of people you have told us are coming.
Bath mats are supplied
Two toilet rolls per bathroom are included.
Tea towels, washing up sponge, dishwashing liquid, dishwasher tablets (if applicable), bin bags, kitchen roll, salt and pepper.
Baby Equipment – A folding cot, high chair and baby bath are available free of charge UPON REQUEST. We do not supply bed linens for the cot. Please note the folding cots do not have extra mattresses, only the folding one they come with.
Please remember that this is a family home and should be treated with care and respect at all times.
We urge our guests to please report any damage caused during a stay, even if it is not your fault. We just need to know in order to replace items for you and for our next guests! Thank you for your understanding.
No Smoking or vaping. For safety purposes, the property is strictly non-smoking. Please do not smoke or vape in the apartment. Please only smoke or vape outside away from the wooden decking areas and always dispose of cigarette butts safely and responsibly. Do not throw butts on the road or in the outdoor garden spaces.
Candles are strictly forbidden anywhere in or on the property including in garden areas. Guests will be asked to pay for any damage resulting from the use of candles
Please do not wear outdoor shoes inside the property. Please remove all outdoor boots and shoes in the entrance hall. Ski boots must not be worn inside under any circumstances.
No pets are permitted unless previously discussed and arranged at the time of booking. Dog owners should ensure that all dog litter is picked up from the garden and areas surrounding the property. Dogs should be kept off all furniture.
Respect the neighbours. Do not park cars where they will inconvenience others. Respect their privacy. Reduce noise especially after 22:00 hrs.
Some of the owner’s private belongings may be stored behind various locked doors, cupboards, drawers. Never attempt to open any of these. In addition, do not under any circumstances use any ski or sporting equipment or clothing you may find stored in the house.
Please use coasters and mats where appropriate to protect wood furniture from water stains or heat marks. Do not put hot items from hob or oven directly onto the kitchen worktop.
Please behave in an environmentally friendly manner in regards to energy, water, waste and transport.
Please take good care of the apartment keys, there is a minimum €50 charge for a lost key.
For security purposes please keep all doors and windows locked when not in the apartment.
It is very important that you flush only loo roll down the toilets. Everything else must be disposed of in a bin. This includes dental floss, all feminine hygiene products, coffee, cigarette butts and household chemicals such as antifreeze, oil and fuel. If it isn’t loo paper, please don’t flush it!
We hope these rules will help you enjoy the apartment and we thank you, in advance, for your cooperation.
- Exposure to hot equipment, slippery surfaces caused by water, ice, snow or other substances, hot temperatures, airborne illnesses and contaminants is undertaken at your own risk.
- Please shower before using the sauna. Do not wear or use any products or lotions inside of the saunas as they may contain ingredients which can be harmful or slippery.
- No smoking or vaping is allowed in, or near, the sauna
- For health and safety reasons, we regret that under 16’s are not allowed in the sauna
Medical Safety
Please seek medical advice before using the sauna if any of the following apply:
- You’re taking regular prescription or over the counter drugs.
- You’re pregnant or suspect you are.
- You have any cardiovascular conditions or are taking blood pressure medications
- You have a pacemaker or defibrillator. You’ve had a heart attack in the last 6 months
- You have a recent joint injury, or you have joints that are chronically swollen
- You have metal pins, rods, artificial joints or any other surgical implants
- Have any chronic underlying medical condition
- Do not use the sauna under the influence of alcohol or drugs
- Unless previously arranged, check out time is strictly 10am on the day of departure. The cleaning team will arrive to start at 10am sharp. Of course, if you wish to leave earlier obviously you are welcome to. If so our cleaning team would certainly appreciate it if you could let us know your planned departure time.
- Please leave one set of keys in the key box. If you have additional keys these can be left in the property.
- Please strip all of the beds and leave the bedding in a pile on the floor, leaving pillow protectors and mattress protectors in place.
- Log out from anything you have logged into, eg Netflix etc.
- Dispose of all rubbish & recycling.
- If there is a real fire we would appreciate it if you would clear the fireplace but IF THE ASHES ARE STILL WARM PLEASE LEAVE IT – you will not be charged if you do not clean it out.
- If you have left over food items that you think might be useful you are welcome to leave them neatly in the fridge or on the kitchen counter.
- Clean kitchen (incl. washing up and please put everything away as originally found) The dishwasher must be empty.
- If you have used the BBQ, please clean it ready for next guests.
- All heating and radiators (inc towel radiators) should be set back to their original temperature.
- Close and secure all windows. You do not need to close shutters.
- Make sure all taps are turned off and toilets aren′t stuck on flush.
- Turn off all lights.
- Check cupboards and drawers to ensure you have everything.